Subprocessors

Introduction

SuperApp, Inc. and its subsidiaries (“SuperApp”) use subprocessors in providing SuperApp platform products and services (the “SuperApp Service” or “Services”).

What Is a Subprocessor?

A “Subprocessor” is a third-party data processor used by SuperApp while providing the Services to its customers. In some cases, a Subprocessor is a SuperApp subsidiary that receives or processes Customer Data. SuperApp may engage one or more Subprocessors from the lists below based on the customer’s location and the Services provided.

Process to Engage New Subprocessors

SuperApp customers may subscribe to receive notifications of new Subprocessors for each applicable SuperApp Service. SuperApp will provide at least 30 days’ notice by email before a new Subprocessor begins processing Customer Data.

Under the applicable agreement with a customer, the customer may have the right to object to the processing of its Personal Data by a new Subprocessor. Please refer to the applicable DPA for additional details.

To subscribe to email notifications for changes to SuperApp Subprocessors, email the following information to compliance@superapp.chat:

• Customer name;
• Customer address; and
• An executed copy of the Customer–SuperApp Data Processing Addendum.

To change notification contact information, resubmit the request to compliance@superapp.chat with the subject line “Change in Contact Information.”

Subprocessors

The following entities may process Customer Data to provide the stated services. The location used may depend on customer configuration, deployment region, and the applicable Services.

SuperApp Affiliates

The following corporate affiliates may receive or process Customer Data in connection with the Services.